Calendar of Events

Reg E Compliance - Five Best Practices for Handling Disputes

04/11/2018, 10:00 AM to Noon

No location provided

Amy Davis adavis@msbankers.com 601-948-6366

Description:

Reg E Compliance - Five Best Practices for Handling Disputes


Presented by Susan Costonis
Wednesday, April 11th, 2018
10:00 am - 12:00 pm CT

This is the description from the webinar that was presented in August 2017. Please check back for a modified description. Topics may be updated, but registration is now open.
 

Covered Topics

  • The basic disclosure requirements of Reg E and the definitions that guide the error resolution process.
  • What questions should you ask a customer about a disputed transaction? 
  • What are five "best practices" for handling a Reg E dispute?
  • What should be included in an investigation report?
  • How do you determine if a customer is liable for an unauthorized transaction? Learn practical suggestions for conducting and documenting an investigation.
  • Resources to educate customers about fraud prevention
Register here