Calendar of Events

Improving Employee Performance in Everyday Work Situations & Reviews

01/23/2018, 1:30 PM to 3:30 PM

No location provided

Amy Davis adavis@msbankers.com 601-948-6366

Description:

Improving Employee Performance in Everyday Work Situations & Reviews


Presented by Ross Blake
Tuesday, January 23rd, 2018
1:30 pm - 3:30 pm CT

 

COVERED TOPICS

  • How to give employees feedback the way they want it to be given
  • Greatly reduce the likelihood of employee defensiveness
  • What to say and how to say it, including words and phrases, body language, etc.
  • Gain employee cooperation to improve performance
  • Two skills to successfully resolve employee defensiveness
  • Identify employee concerns about what you're asking them to do
  • Confirm agreement
  • Give positive feedback that employees will believe and act on
  • Highly skill based, not a lecture
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