Calendar of Events

  • Onboarding Your New Hire

    Dec 18th, 2017
    1:30pm - 3:30pm
    Onboarding Your New Hire

    Onboarding Your New Hire


    Presented by Honey Shelton
    Monday, December 18th, 2017
    1:30 pm - 3:30 pm CT


    For Banks That Are Serious About Taking Onboarding Up a Notch

    This dynamic program will help raise the bar when it comes to engaging and training new employees from the start. Showcase your culture to your new hires. Want some ideas on how to polish your culture? Those ideas are included in this highly popular topic.How do you check all the required boxes while still maintaining the interest of your new hire? Wow them with a genuine interest and care in their success with your organization. Learn how to excel at new employee onboarding.
     

    What you will learn:

    • Polish up your culture and get the word out about it to everyone
    • Showcase your culture in every job interview and every launch of a new hire
    • How to set the tone for success?
    • The Four C's of onboarding: Compliance, Clarification, Culture and Connection
    • Using the first two weeks of employment as a launching board
    • Create an engaged employee from the start.
    • Best practices to wow the new hire
    • What is employee engagement?
    • How do I train a new hire effectively?
    • Provide coaching and support

    Register here

    More Details
  • IRS Information Reporting: Rules and Forms

    Dec 19th, 2017
    10:00am - Noon

    IRS Information Reporting: Rules and Forms


    Presented by Carl Fry
    Tuesday, December 19th, 2017
    10:00 am - 12:00 pm CT
     

    Covered Topics:

    • Taxpayer Identification Numbers - soliciting them, reporting issues, mismatches from the IRS and what to do (includes truncation options)
    • Backup withholding - "B" notices: what to do and when
    • 1099 reporting - its many and various forms, from interest and dividend income, abandoned and foreclosed property, IRA distributions, debt cancellation, and miscellaneous reporting
    • 1099-C Discharge of Debt rule
    • 1098s - what amount is reportable here? How about points? What is a qualifying mortgage?
    • IRA reporting - 5498s and the 1099-R
    • Timing requirements for the various forms
    • Penalties for noncompliance and failure to file
    • Changes in reporting requirements for tax year 2017
    • The Foreign Account Tax Compliance Act (FATCA) - what it is and what you have to do about it
    Register here
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  • Writing Business Account Procedures for New CDD

    Dec 19th, 2017
    1:30pm - 3:30pm

    Writing Business Account Procedures - New CDD


    Presented by Deborah Crawford
    Tuesday, December 19th, 2017
    1:30 pm - 3:30 pm CT
     

    Covered Topics:

    • What authority is need to open every type of business account
    • Why we do what we do in establishing ownership and liability
    • What the resolution does and does not do on business accounts
    • Impact of CIP and CDD from the Bank Secrecy Act on opening accounts
    • Detecting beneficial owners
    • Implementing new procedures for customer due diligence and beneficial owners
    • Changing signatories
    • Multi-tiered LLCs
    • Partnerships with businesses as partners
    • Corporations dba other entities
    • Trusts as owners of businesses

    Register here

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  • Commercial Real Estate (CRE) Lending in Today’s Economy

    Dec 20th, 2017
    10:00am - Noon

    Commercial Real Estate (CRE) Lending in Today's Economy


    Presented by David Osburn
    Wednesday, December 20th, 2017
    10:00 am - 12:00 pm CT
     

    Attend this webinar to review the basics of “commercial real estate” including types of properties and demand/supply in the “current” market. The session will then cover the entire loan process by which a “commercial real estate loan” is marketed, underwritten, approved, documented, “closed,” and monitored. The process will include examples of commercial real estate underwriting techniques and loan documentation issues. Additionally, strategies to handle a problem commercial real estate loan will be addressed.

    OBJECTIVES:

    • Review the basics of commercial real estate including types of properties and demand/supply in the current market
    • Gain an understanding of how banks process commercial real estate loans
    • Learn the steps of marketing, approving, documenting, closing, and monitoring a commercial real estate loan
    • Cover examples of commercial real estate loan underwriting and loan documentation
    • Address problem loan issues
    Register here
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  • W-9, W-8BEN and W-8BEN-E New Updated Forms and Info

    Dec 20th, 2017
    1:30pm - 3:30pm

    W-9, W-8BEN and W-8BEN-E New Updated Forms and Info


    Presented by Deborah Crawford
    Wednesday, December 20th, 2017
    1:30 pm - 3:30 pm CT
     

    Covered Topics:

    • Line by line review of the W-9
    • Exemption codes on the W-9 and FATCA exemption codes
    • SSNs, ITINs and EINs who needs what
    • IRS reporting on the 1099 Int and the 1042S
    • What happens when name and TIN do not match?
    • B notices and fines
    • How does the IRS set up name control files?
    • Line by Line Instruction on the new W8BEN and W-8BEN E
    • What is a nonresident alien? What if there is no country address?
    • Basic understanding of FATCA and how it impacts your organization
    • Documenting GIIN for foreign financial institutions

    Register here

    More Details
  • Coaching Tellers to Excellence

    Dec 21st, 2017
    10:00am - Noon

    Coaching Tellers to Excellence


    Presented by Honey Shelton
    Thursday, December 21st, 2017
    10:00 am - 12:00 pm CT

    How successful do you expect your tellers to be? How successful do they want to be? How big is the gap between what you want and what they deliver on? It's a fact: Coaching your tellers decreases teamwork issues, teller drawer outages, compliance/audit infractions and customer dissatisfaction. This webinar teaches managers and supervisors how to improve their teller’s performance with on-purpose and spontaneous coaching. Looking for ways to encourage your tellers to cross-sell and knock it out of the park with sizzling customer service? Tune in and find out how to do just that. Do you wonder if some of your teller staff is just showing up instead of stepping up? Get busy putting effective coaching to work on your teller line. Honey Shelton will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.

    Learn how to coach your teller to:

    • Collaborate with you about what it means to succeed in this position
    • Self-evaluate if how they act and how they learn is getting the job done
    • Increase their professional maturity
    • Act and dress appropriately
    • Make a positive and memorable impression on the customer
    • Stay off their cell phone at work
    • Follow proper procedures when handling cash and cashing checks
    • Stay on top of what is required to be in-line with all audit and compliance matters
    • Spot opportunities with customers to cross-sell the right way
    • Elevate skills around balancing
    • Seek and accept feedback

    Register here

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  • Compliance Perspectives: A Monthly Update

    Dec 21st, 2017
    1:00pm - 2:00pm

    Compliance Perspectives: A Monthly Update


    Presented by Carl Pry
    Thursday, December 21st, 2017
    1:00 pm - 2:00 pm CT

    Register here
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  • Current Expected Credit Losses (CECL)

    Jan 3rd, 2018
    10:00am - Noon

    Current Expected Credit Losses (CECL)


    Presented by Jeffrey W. Johnson
    Wednesday, January 3rd, 2018
    10:00 am - 12:00 pm CT


    Please check back for more information.

     

    Register here

    More Details
  • Best-Ever Compliance Checklists for Consumer Loans

    Jan 3rd, 2018
    1:30pm - 3:30pm

    Best-Ever Compliance Checklists for Consumer Loans


    Presented by Anne Lolley
    Wednesday, January 3rd, 2018
    1:30 pm - 3:30 pm CT


    Covered Topics:

    • Truth in Lending (right of rescission, high-cost mortgages, HPMLs, ARMs, TRID disclosures)
    • RESPA
    • HMDA
    • Reg B (appraisal copies, joint credit, adverse action)
    • Flood insurance
    • Appraisals and evaluations
    • FACTA credit score disclosures
    • Insurance disclosures
    • Military Lending Act
    Register here
    More Details
  • Digital Marketing: Deep Dive

    Jan 9th, 2018
    10:00am - Noon

    Digital Marketing: Deep Dive


    Presented by David Carlson
    Tuesday, January 9th, 2018
    10:00 am - 12:00 pm CT


    Covered Topics:

    3 key points to be covered:

    • Digital marketing provides a new set of tools to solve different marketing problems but understanding the problem is the first step in a marketing strategy.
    • The tools of digital marketing are broadly grouped as: Search, web, email, social, video, and display. We’ll provide a high-level overview of the targeting and tracking capabilities of these different channels.
    • Finish by reviewing case studies where we have successfully applied digital channels.

    Register here
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  • Implementing Beneficial Owners on Legal Entities

    Jan 9th, 2018
    1:30pm - 3:30pm

    Implementing Beneficial Owners on Legal Entities


    Presented by Deborah Crawford
    Tuesday, January 9th, 2018
    1:30 pm - 3:30 pm CT
     

    What You Will Learn:

    • How to handle renewals
    • How to handle all types of businesses and beneficial ownership
    • Writing your business procedures
    • Changing signers and owners
    • Mapping multitiered businesses
    • What to do with beneficial ownership and controlling person information
    • Exclusions, exemptions and exempt activity
    • OFAC, 314 a and other compliance issues

    Register here

    More Details
  • Incident Response - Plan to Fail

    Jan 10th, 2018
    10:00am - Noon

    Incident Response - Plan to Fail


    Presented by Chad Knutson
    Wednesday, January 10th, 2018
    10:00 am - 12:00 pm CT
     

    Covered Topics:

    The following areas will be discussed with attendees to ensure institutions are prepared to have a successful response if prevention measures fail:
    • Internal Communications
    • Incident Containment, Eradication, and Recovery
    • External Communications
    • Integration of Forensics
    • Insider Threats
    Register here
    More Details
  • Cash Management: How Sales, Operations, and Technology Can Work Together to Generate More Fee Income

    Jan 10th, 2018
    1:30pm - 3:30pm

    Cash Management:
    How Sales, Operations, and Technology Can Work Together to Generate More Fee Income


    Presented by Marci Malzahn
    Wednesday, January 10th, 2018
    1:30 pm - 3:30 pm CT
     

    Covered Topics:

    • What is Treasury Management (aka Cash Management)?
    • The Evolution of Cash Management/History/Background
    • Review of the Account Analysis and what it’s used for
    • Overview of all Cash Management products in the market
    • How to determine which products you need to offer to your business customers
    • Determine who your in-house experts should be and provide the appropriate training
    • How Cash Management is integrated with the Bank’s Technology, Operations and Sales teams
    • Identifying new bank fee opportunities
    • Ideas on how to market and brand your Cash Management products
    • Process to implement Cash Management products
    • The future of Cash Management (including Blockchain and Bitcoin)
    Register here
    More Details
  • Scrubbing and Submitting 2017 HMDA Data

    Jan 11th, 2018
    10:00am - Noon

    Scrubbing and Submitting 2017 HMDA Data

     
    Presented by Kelly M. Owsley & Jack Holzknecht
    Thursday, January 11th, 2018
    10:00 am - 12:00 pm CT
     

    Program Content:

    The program provides:

    • A thorough explanation of which institutions are covered by HMDA and Regulation C for the 2017 reporting cycle;
    • A review of which loans are and are not reportable;
    • Detailed information on how to complete the LAR;
    • Clarification of the rules related to secondary market and broker transactions;
    • Detail on the data submission and public availability requirements;
    • Steps to identify and eliminate reporting errors and thereby avoid penalties; and
    • Actions to take to prepare for the new reporting steps necessary for submitting the 2017 data to the CFPB.
    Register here
     
    More Details
  • Opening Accounts for Non-Resident Aliens

    Jan 11th, 2018
    1:30pm - 3:30pm
    Opening Accounts for Non-Resident Aliens

    Presented by Deborah Crawford
    Thursday, January 11th, 2018
    1:30 pm - 3:30 pm CT
     

    What You Will Learn:

    • Resident aliens versus Nonresident aliens
    • Types of identification available - both primary and secondary
    • Sorting out social security cards
    • W-8 Forms
    • Customer Identification Program requirements
    • Office of Foreign Assets and Control requirements
    • Tracking and monitoring high risk accounts
    • FATCA
    • 1042S Reporting
    Register here
    More Details